Kender Thijssen continuitet in ict

References

Kender Thijssen European repair successfully solves problems for a diverse range of industries:

Refining
Our customer had purchased 18 systems for loading tankers, but 5 years later the supplier stopped supporting those systems even though the customer had expected a longer service life. European repair prepared a risk inventory and ensured that the customer could count on support for the next 5 years. Some spare parts were no longer available, but were matched using reverse-engineering techniques.

Electronics
Our customer had linked a number of industrial computers to a particular application, but the systems supplier was no longer able to provide support. European repair took over the contract, which then guaranteed the company continuing expertise and support for the next 3 to 5 years. The result: a saving to our customer of 1 million euros in migration costs.

Printing
Our customer purchased an application with a powerful workstation that should last for at least 6 years. European repair undertook a complete refurbishment process that assures the customer the ICT systems will be good for at least 6 years, including the preloading of software. The result: the engineer has two hours less work to do on site because everything has already been configured. A 58% cost reduction per defective system has been achieved. 

Steel
This European customer was using 'older' but useful systems for controlling production processes. In view of the high cost involved, migration to a completely new infrastructure was not an option. European repair made sure this would not be required for at least the next 5 years. The current systems do the job well and the customer can delay his investment for 5 years.